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2249 Parkway, Pigeon Forge, TN 37863-2997, Pigeon Forge
7:00 am
7:00 am
7:00 am
7:00 am
I'd call the manager let someone know! It's so frustrating when people dont want to do what they are getting paid to do! if you dont like ur job find somewhere else to work!
I was there when there was very few people there and it took forever and completely mess my order up. This location would not be recommended by me!
About 5-7 minutes depending on how many people are there
It's .50 corn dogs on Thursday
Yes i think they are
Yes and it's made fresh to order
Yes they have them only until Nov 3rd
Always good no matter what we order!
First time visiting, ordered through app an took 1.5 he's for food. Disappointed
I would have given Sonic a 5star if they could keep their ice cream machine working
Their system was down which was disappointing but the woman at the speaker was very kind. Seemed like a great place to go. Although it was the only sonic that had the pull up spots closed that I have seen which was a bit confusing...
Food was good but took us close to an hour in line and since the time that we finally got to the window was 5 min after happy hour we did not get the discount.
Very busy but the service was quick and food was good.
We sit in our car just now waited for over 45 minutes on 3 milk shakes and never did get them by the time we said enough is enough. The poor girl that was bringing food and drinks by herself I'm sorry you had to hear me complain. We watched at least 4 cars of people leave because they wasn't getting their orders either. There is no excuse for this amount of time for anyone to wait especially on 3 milk shakes. I would not recommend stopping at this sonic for anything. I hope the corporate office gets a hold of this and all the others that was posted about the poor service everyone has posted about you from this Sonic in pigeon forge Tennessee thank you
Slow service, just drive through. I dont see why all other sonics are fully open but yet this one wants to save money on staff
They were out of everything! Waited in Drive thru over 20 min. only to get up there and the ice cream machine was down. The tater tots were not hot nor was the onion rings.
They've made some big changes for the better! Food was hot and fresh and service was fast for how busy they were. They've modified the parking lot with tables for every car spot, it looks great. The lady at the drive thru window was really nice as well.
Long line very busy decent food
Gross! Went here for breakfast while vacationing in Pigeon Forge. We arrived 10 minutes before they opened and decided to wait. My husband ordered 2 burritos, I ordered a sausage egg and cheese croissant, our kids wanted tater tots, and I ordered 3 root beers and 1 coke. My husband asked for no jalapenos on his burritos, and each burrito had the equivalent of an entire jalapeno on each. I asked for the sausage on my croissant to be cooked well done, and it was not. Not only that but it was slipped together. Instead of 3 root beers, I got 2 Dr. Peppers and 1 root beer. We were the third people there and it took them forever to bring it out. Won't return if we are ever in town.
I pull up at 7:40a.m. sit and wait to order. After waiting and waiting I left. Went to get breakfast elsewhere. Dont know why they offer a breakfast menu if no one is going to take your order.
Great food but to much ice in the drink
Disappointed as usual.....rarely stop anymore. Same guy now owns both so raised prices, frequent mistakes and employees are rude including managers though some are good employees.
The lady at the speaker couldn't get the order right after 3 times so we pulled forward to the window, only to have the other lady not get it right until the 3rd try. The ice cream was gritty. Our half price happy hour was not half price, they gave us $4 off of $21. They gave us unsweet tea instead of sweet..... it's not that hard.
The wait for 6 cars to get through the drive thru was 45 minutes long and they didn't have any Sonic blasts. But the cinnasnacks, grape slushie, and strawberry shake were really good.
Went last night! It was okay. They carhop was in such a hurry, she forgot to give us our straws. Which I get. It happens.. but she didn’t give us time to say a word.. my shake was so thick I could hardly drink it..
My family LOVES sonic. We get it at least once a week when we are home. We tried to go to this location when we were on vacation. It is absolutely ridiculous. They have all of the speakers roped off and no seating available “because of COVID”...this is a drive-in. It was already social distanced before social distancing was “cool.” We decided to bite the bullet and wait in the drive thru line. An hour and a half went by before we decided it was not worth it and we left. So disappointed and irritated in this Sonic and their performance.
This sonic was pretty quick and had our order complete and correct. When we went they were serving drive through only durle to Corona.
Drinks were not correct, carhop was confused when I ordered on the app. My husband handed her a 20 and asked for some change for a tip. She brings him back the change from our order. Not sure if they don't get a lot of app orders or what.
I just waited in line for a hour only to receive an order that wasn't mine, and the place was badly understaffed
Great hot fudge sundae and strawberry shake!! One question, why do I have to have a separate packet of nuts to "try" to pour out on the sundae myself? Makes a mess in my car.😟😛
The drive-thru was the only thing open, due to Covid-19, so everything was really backed up (understandable of course.) The food was still amazing though and honestly, people were just being incredibly rude. Not the workers, I mean the customers. So many people were honking and trying to pass people, yelling insults at the workers as they drove away, yelling insults at each other. Like sheesh people, have a little patience. We're still recovering from a pandemic and the workers are trying their best and just trying to make a living like everyone else. Take a chill pill.
The line was extremely long but that's expected. The ice cream was so good and worth the wait.
Had just what I needed for the hot weather. Recommend ordering off the app, even if you're already there in a stall. You can get half priced drinks all the time, even outside of happy hour, and specials on food every month.
Can’t make a milkshake to save their lives. Ordered a small cake batter milk shake. Typically they would be make with one scoop of cake batter and mixed within the milkshake. Mine was not mixed in, did not have a full scoop of batter, and had to be made two different times. 11 dollars worth of three milkshakes and still didn’t get it right on the second go around. Very disappointed in the quality, product, and customer service.
Close to my work so great for a quick lunch, but drive thru was soo busy.
This location was VERY slow. Waited in drive through for at least a 1/2 hour to order and get food. Typical drive in style ordering at Sonic was closed off. The Sonic Blasts machine was broken, and the worker implied it had been broken for a while. In addition to the long wait, they didn't give us one of the sandwiches we ordered. Unfortunately didn't realize it till we were a few miles away.
Burger was dry. Fries mushy. Tomato was sour tasting on the chicken sandwich. Wish the drive up was open..not sure why it couldn't be its more social distanced? No??
The slushies were good but the wait was horrible it took way too long
Really long wait but got to front and food was hit and good and they only had 3 people working. So they did a great job but felt sorry for them
I wish I could leave zero stars because this is the worst/grossest sonic I’ve ever been to. The service is terrible, it took 23 minutes for someone to take out order, then almost another 20 mins to get our food (all of which was old and wrong). It’s super nasty I would recommend finding anywhere else
Waited 10 minutes for my order. No one answered when I came up to the ordering speaker, the lady charged me at the window and then I waited even longer before getting my food. Other employees were outside watching, smoking, and on their phones while only 1 person inside was working on the order. They were not busy when I arrived, no excuse was given as to why it was taking so long and NO APOLOGY was offered when my food was brought to me at the window. All I ordered was 1 sandwich. No meal or drink, just a sandwich. Totally unacceptable.
Lastnight we wanted to get sonic shakes and there was about 4 or 5 cars infront of us and well it took almost 20 minutes to even get to the ordering place and even then the lady was a bit rude, after about 45 more minutes the people in front of us i guess had enough and left, there were maybe about 15 cars behind us and sonic turned off the lights outside meaning they were closing, maybe 10 more minutes later, we got our shakes that were melted. usually this sonic is pretty decent but it was not their night..
Lots of comfort food to choose from. Great drink selection, their milk shakes, ice cream sundae and cones really good. Fast service.
Everything was good as I would expect from Sonic, except the speed. They could use a little get up and go!
First Sonic I've been to and I wasn't impressed. It may have just been the particular location we went to (Pigeon Forge) but the food was just ok and part of my order was wrong. Chili cheese dog instead of an all American, not to big of a deal, but it was still wrong.
Terrible service. Waited for-ev-er. Was not half price shakes either. Horrible horrible horrible experience.
The BBLT stands for only "2" slices of bacon and a tomato about the size of a. Quarter the first bite was good and the rest was just bread. Very disappointedI'm local and love the rest of Sonic mealsThe 1 star was for the Burger the Sonic gets a 4 star
Awesome desert and was quick even though it was busy
I EAT HERE EVERY RIME I COME TO PIGEON FORGE TENN LOVE THEM GRET FOOD AND SERVICE
Slowest drive thru ever. Expect to wait at least 25 minutes every time.
Horrendously slow. Only movement in car line is when cars give up and leave. The staff were very nice though, I suspect it was not their fault. Spent 50mins from arrival to departure.
Shakes were not up to Sonic Standard. Very thin. Thicker in Loganville, GA.
Lovely Drive In! Friendly staff, delicious onion rings- best anywhere! Love the cozy, Smoky Mountain ambiance of this restaurant. We will be back!!
Awful. Waited in line 25 minutes then another 20 at the order window. Bad service they cannot keep up. 8 cars left before us.Better step it up sonic or shut down
Super slow Shake machine was down everyday we tried. Sad really ☹️
Sat in an empty drive thru for 30 MINUTES, woman was SO rude. After sitting & waiting forever, got our food.. it was okay but they did mess up all of our sandwiches. Not to happy with this Sonic.
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