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Sonic Drive-In in Pigeon Forge
Open
7:00 am
Monday
7:00 am
Wednesday
7:00 am
Friday
7:00 am
Sunday
7:00 am
2249 Parkway, Pigeon Forge, TN 37863-2997
Privilege
Cuisine
- American
- Fast Food
Features
- Takeout
- Outdoor Seating
- Parking Available
- Wheelchair Accessible
Good for
- Families witd children
- Kids
Privilege
Cuisine
- American
- Fast Food
Features
- Takeout
- Outdoor Seating
- Parking Available
- Wheelchair Accessible
Good for
- Families witd children
- Kids
Questions and answers
Waited in sonic line for 30 mins - turned light off 30 minutes before closing - this is the 2nd time this has happened- will never go back -?
Reviews
BA
11/21/2024
On google
Beth Ayers
Always good no matter what we order!
AT
08/17/2020
On google
Amber Troxtle
First time visiting, ordered through app an took 1.5 he's for food. Disappointed
RH
08/17/2020
On google
Robin Hayes
I would have given Sonic a 5star if they could keep their ice cream machine working
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SE
08/17/2020
On google
Sadie Erb
Their system was down which was disappointing but the woman at the speaker was very kind. Seemed like a great place to go. Although it was the only sonic that had the pull up spots closed that I have seen which was a bit confusing...
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MH
08/17/2020
On google
Mike Hodges
Food was good but took us close to an hour in line and since the time that we finally got to the window was 5 min after happy hour we did not get the discount.
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PE
08/17/2020
On google
PewPewPew Erection
Very busy but the service was quick and food was good.
CH
08/17/2020
On google
Chief Harold Williamson
We sit in our car just now waited for over 45 minutes on 3 milk shakes and never did get them by the time we said enough is enough. The poor girl that was bringing food and drinks by herself I'm sorry you had to hear me complain. We watched at least 4 cars of people leave because they wasn't getting their orders either. There is no excuse for this amount of time for anyone to wait especially on 3 milk shakes. I would not recommend stopping at this sonic for anything. I hope the corporate office gets a hold of this and all the others that was posted about the poor service everyone has posted about you from this Sonic in pigeon forge Tennessee thank you
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JS
08/17/2020
On google
John Smith
Slow service, just drive through. I dont see why all other sonics are fully open but yet this one wants to save money on staff
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DM
08/17/2020
On google
Dana M. Gary
They were out of everything! Waited in Drive thru over 20 min. only to get up there and the ice cream machine was down. The tater tots were not hot nor was the onion rings.
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KL
08/17/2020
On google
Kelsie Latham
They've made some big changes for the better! Food was hot and fresh and service was fast for how busy they were. They've modified the parking lot with tables for every car spot, it looks great. The lady at the drive thru window was really nice as well.
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CM
08/17/2020
On google
Caleb McEndree
Long line very busy decent food
KH
08/17/2020
On google
K. Hoffman
Gross! Went here for breakfast while vacationing in Pigeon Forge. We arrived 10 minutes before they opened and decided to wait. My husband ordered 2 burritos, I ordered a sausage egg and cheese croissant, our kids wanted tater tots, and I ordered 3 root beers and 1 coke. My husband asked for no jalapenos on his burritos, and each burrito had the equivalent of an entire jalapeno on each. I asked for the sausage on my croissant to be cooked well done, and it was not. Not only that but it was slipped together. Instead of 3 root beers, I got 2 Dr. Peppers and 1 root beer. We were the third people there and it took them forever to bring it out. Won't return if we are ever in town.
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JL
08/17/2020
On google
Jessica Lynn
I pull up at 7:40a.m. sit and wait to order. After waiting and waiting I left. Went to get breakfast elsewhere. Dont know why they offer a breakfast menu if no one is going to take your order.
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DP
08/17/2020
On google
Doug Pope
Great food but to much ice in the drink
RW
08/17/2020
On google
Raven WrenDraco
Disappointed as usual.....rarely stop anymore. Same guy now owns both so raised prices, frequent mistakes and employees are rude including managers though some are good employees.
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KF
08/17/2020
On google
Kendra Farley
The lady at the speaker couldn't get the order right after 3 times so we pulled forward to the window, only to have the other lady not get it right until the 3rd try. The ice cream was gritty. Our half price happy hour was not half price, they gave us $4 off of $21. They gave us unsweet tea instead of sweet..... it's not that hard.
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AC
08/17/2020
On google
Annette Cytryn-Smith
The wait for 6 cars to get through the drive thru was 45 minutes long and they didn't have any Sonic blasts. But the cinnasnacks, grape slushie, and strawberry shake were really good.
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CB
08/17/2020
On google
Cassie Botkin
Went last night! It was okay. They carhop was in such a hurry, she forgot to give us our straws. Which I get. It happens.. but she didn’t give us time to say a word.. my shake was so thick I could hardly drink it..
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RS
08/17/2020
On google
Rebecca Smith
My family LOVES sonic. We get it at least once a week when we are home. We tried to go to this location when we were on vacation. It is absolutely ridiculous. They have all of the speakers roped off and no seating available “because of COVID”...this is a drive-in. It was already social distanced before social distancing was “cool.” We decided to bite the bullet and wait in the drive thru line. An hour and a half went by before we decided it was not worth it and we left. So disappointed and irritated in this Sonic and their performance.
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BG
08/17/2020
On google
Bailey Gilmore
This sonic was pretty quick and had our order complete and correct. When we went they were serving drive through only durle to Corona.
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SW
08/17/2020
On google
Shelly Wild
Drinks were not correct, carhop was confused when I ordered on the app. My husband handed her a 20 and asked for some change for a tip. She brings him back the change from our order. Not sure if they don't get a lot of app orders or what.
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EM
08/17/2020
On google
Eric McCoy
I just waited in line for a hour only to receive an order that wasn't mine, and the place was badly understaffed
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AF
08/17/2020
On google
Alice Freeman
Great hot fudge sundae and strawberry shake!! One question, why do I have to have a separate packet of nuts to "try" to pour out on the sundae myself? Makes a mess in my car.😟😛
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PB
08/17/2020
On google
Peanut Butter
The drive-thru was the only thing open, due to Covid-19, so everything was really backed up (understandable of course.) The food was still amazing though and honestly, people were just being incredibly rude. Not the workers, I mean the customers. So many people were honking and trying to pass people, yelling insults at the workers as they drove away, yelling insults at each other. Like sheesh people, have a little patience. We're still recovering from a pandemic and the workers are trying their best and just trying to make a living like everyone else. Take a chill pill.
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HL
08/17/2020
On google
Heather Logue
The line was extremely long but that's expected. The ice cream was so good and worth the wait.
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JA
08/17/2020
On google
Jacob Adkins
Had just what I needed for the hot weather. Recommend ordering off the app, even if you're already there in a stall. You can get half priced drinks all the time, even outside of happy hour, and specials on food every month.
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PA
08/17/2020
On google
Purpleshark Anon
Can’t make a milkshake to save their lives. Ordered a small cake batter milk shake. Typically they would be make with one scoop of cake batter and mixed within the milkshake. Mine was not mixed in, did not have a full scoop of batter, and had to be made two different times. 11 dollars worth of three milkshakes and still didn’t get it right on the second go around. Very disappointed in the quality, product, and customer service.
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BD
08/17/2020
On google
Beverly Dalton
Close to my work so great for a quick lunch, but drive thru was soo busy.
JK
08/17/2020
On google
John K
This location was VERY slow. Waited in drive through for at least a 1/2 hour to order and get food. Typical drive in style ordering at Sonic was closed off. The Sonic Blasts machine was broken, and the worker implied it had been broken for a while. In addition to the long wait, they didn't give us one of the sandwiches we ordered. Unfortunately didn't realize it till we were a few miles away.
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MB
08/17/2020
On google
Mama Bear
Burger was dry. Fries mushy. Tomato was sour tasting on the chicken sandwich. Wish the drive up was open..not sure why it couldn't be its more social distanced? No??
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KC
08/17/2020
On google
Kristen Childress
The slushies were good but the wait was horrible it took way too long
DM
08/17/2020
On google
Darnell Myers
Really long wait but got to front and food was hit and good and they only had 3 people working. So they did a great job but felt sorry for them
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Sh
08/17/2020
On google
Sami hatfield
I wish I could leave zero stars because this is the worst/grossest sonic I’ve ever been to. The service is terrible, it took 23 minutes for someone to take out order, then almost another 20 mins to get our food (all of which was old and wrong). It’s super nasty I would recommend finding anywhere else
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JR
08/17/2020
On google
Joseph Roderick
Waited 10 minutes for my order. No one answered when I came up to the ordering speaker, the lady charged me at the window and then I waited even longer before getting my food. Other employees were outside watching, smoking, and on their phones while only 1 person inside was working on the order. They were not busy when I arrived, no excuse was given as to why it was taking so long and NO APOLOGY was offered when my food was brought to me at the window. All I ordered was 1 sandwich. No meal or drink, just a sandwich. Totally unacceptable.
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AB
08/17/2020
On google
Aunalei Balog
Lastnight we wanted to get sonic shakes and there was about 4 or 5 cars infront of us and well it took almost 20 minutes to even get to the ordering place and even then the lady was a bit rude, after about 45 more minutes the people in front of us i guess had enough and left, there were maybe about 15 cars behind us and sonic turned off the lights outside meaning they were closing, maybe 10 more minutes later, we got our shakes that were melted. usually this sonic is pretty decent but it was not their night..
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CP
08/17/2020
On google
C P
Lots of comfort food to choose from. Great drink selection, their milk shakes, ice cream sundae and cones really good. Fast service.
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JM
08/17/2020
On google
Jeff Miller
Everything was good as I would expect from Sonic, except the speed. They could use a little get up and go!
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DD
08/17/2020
On google
Deborah D. Burns
First Sonic I've been to and I wasn't impressed. It may have just been the particular location we went to (Pigeon Forge) but the food was just ok and part of my order was wrong. Chili cheese dog instead of an all American, not to big of a deal, but it was still wrong.
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CB
08/17/2020
On google
Connie Brinkley
Terrible service. Waited for-ev-er. Was not half price shakes either. Horrible horrible horrible experience.
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CT
08/17/2020
On google
CURTIS THULIN
The BBLT stands for only "2" slices of bacon and a tomato about the size of a. Quarter the first bite was good and the rest was just bread. Very disappointedI'm local and love the rest of Sonic mealsThe 1 star was for the Burger the Sonic gets a 4 star
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BA
08/17/2020
On google
Brandon Abbott
Awesome desert and was quick even though it was busy
LS
08/17/2020
On google
Lula Stewart
I EAT HERE EVERY RIME I COME TO PIGEON FORGE TENN LOVE THEM GRET FOOD AND SERVICE
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AG
08/17/2020
On google
Anna Goethals
Slowest drive thru ever. Expect to wait at least 25 minutes every time.
MH
08/17/2020
On google
Michael Haydock
Horrendously slow. Only movement in car line is when cars give up and leave. The staff were very nice though, I suspect it was not their fault. Spent 50mins from arrival to departure.
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AG
08/17/2020
On google
Angela Grant
Shakes were not up to Sonic Standard. Very thin. Thicker in Loganville, GA.
PH
08/17/2020
On google
Patty Hillwertz
Lovely Drive In! Friendly staff, delicious onion rings- best anywhere! Love the cozy, Smoky Mountain ambiance of this restaurant. We will be back!!
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NS
08/17/2020
On google
Nisha Sparks
Awful. Waited in line 25 minutes then another 20 at the order window. Bad service they cannot keep up. 8 cars left before us.Better step it up sonic or shut down
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JW
08/17/2020
On google
Joshua Wilkins
Super slow Shake machine was down everyday we tried. Sad really ☹️
LB
08/17/2020
On google
Lydia B
Sat in an empty drive thru for 30 MINUTES, woman was SO rude. After sitting & waiting forever, got our food.. it was okay but they did mess up all of our sandwiches. Not to happy with this Sonic.
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